Lowell General Hospital is a medical facility located in Lowell, MA. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™ and America’s 100 Best Hospitals for Coronary Intervention Award™.
59
%
Patient Experience Rating
5% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodology
Specialty Clinical Quality Awards
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
America’s 100 Best Hospitals for Coronary Intervention Award™ (2023)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Safety Ratings
How well a hospital safeguards patients from potential complications
No events relating to foreign objects left in body during a surgery or procedure
3 ratings were worse than expected
- Respiratory failure following surgery
- Deep blood clots in the lungs or legs following surgery
- Accidental cut, puncture, perforation or hemorrhage during medical care
10 ratings were as expected
- Death in procedures where mortality is usually very low
- Pressure sores or bed sores acquired in the hospital
- Death following a serious complication after surgery
- Collapsed lung due to a procedure or surgery in or around the chest
- Catheter-related bloodstream infections acquired at the hospital
- In-Hospital Fall Associated Fracture Rate
- Excessive bruising or bleeding as a consequence of a procedure or surgery
- Acute kidney dysfunction following surgery
- Bloodstream infection following surgery
- Breakdown of abdominal incision site
Learn more about patient safety ratings
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Cardiac
Complication Based Ratings
Procedure/ConditionIn Hospital
Pacemaker Procedures
In Hospital
Worse than Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Attack
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Failure
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
Worse than Expected
Specialty Excellence Awards
America’s 100 Best Hospitals for Coronary Intervention Award™
2023
Critical Care
Complication Based Ratings
Procedure/ConditionIn Hospital
Diabetic Emergencies
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Pulmonary Embolism
Mortality within 30 days
As Expected
Respiratory Failure
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Sepsis
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Gastrointestinal
Complication Based Ratings
Procedure/ConditionIn Hospital
Gallbladder Removal Surgery
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Bowel Obstruction
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Colorectal Surgeries
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Gastrointestinal Bleed
Mortality In-Hospital
As Expected
Mortality within 30 days
Worse than Expected
Pancreatitis
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Upper Gastrointestinal Surgery
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Neurosciences
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Stroke
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
Worse than Expected
Orthopedic
Complication Based Ratings
Procedure/ConditionIn Hospital
Hip Fracture Treatment
In Hospital
As Expected
Hip Replacement
In Hospital
As Expected
Total Knee Replacement
In Hospital
As Expected
Outpatient Joint Replacement
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Total Hip Replacement
In Hospital
As Expected
Outpatient Total Knee Replacement
In Hospital
As Expected
Outpatient Orthopedic Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
As Expected
Outpatient Rotator Cuff Repair
In Hospital
As Expected
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2024
Prostate Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Prostate Removal Surgery
In Hospital
As Expected
Pulmonary
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Pneumonia
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Spine Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
As Expected
Spinal Fusion
In Hospital
As Expected
Vascular
Complication Based Ratings
Procedure/ConditionIn Hospital
Carotid Procedures
In Hospital
As Expected
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experience61
%
Patients who gave a rating of9or10
4% lower than the national average
59
%
Would definitely recommend
5% lower than the national average
Lowell General Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Lowell General Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Very good: he explains procedures and alternative treatments and is current in medical therapy methods, he is very calm and has a great personality - albeit you have to generally find a medical professional agreeable, and yes, they too are people -, appointment scheduling works great and most...
Sep 03 2024
Review for Dr. Wachtel
Dr Cheng listens to you and she is very compassionate I’ve had her for years and I think she is the best. A doctor who really listens to you.
Sep 02 2024
Review for Dr. Cheng
I came in to visit Dr Wu regarding my left knee, knowing full well that by this time, I was in need of a TKR. I appreciated Dr Wu’s approach to our visit, eye contact , honest about the severity of the knee, that yes, surgery was necessary. He answered all my questions and then some. The surgery...
Susan B Aug 31 2024
Review for Dr. Wu
Dr Marinelli was great. He explained everything in terms you could understand. He followed up at the end of the procedure and explained everything that he saw. I would definitely recommend him to anyone needing a Colonoscopy
Michael Byrne Aug 30 2024
Review for Dr. Marinelli
Very efficient and smooth running from the office, the x-ray technicians and of course Dr. Gennis
Joan B Aug 28 2024
Review for Dr. Gennis
Location
Lowell General Hospital
Frequently Asked Questions
Where is Lowell General Hospital located?
Lowell General Hospital is located at 295 Varnum Ave, Lowell, MA 01854. Find other locations and directions on Healthgrades.
Has Lowell General Hospital won any recent awards from Healthgrades?
Yes, Lowell General Hospital has been awarded with Outpatient Orthopedic Surgery Excellence Award™ and America’s 100 Best Hospitals for Coronary Intervention Award™ in the past two years.
Is Lowell General Hospital highly rated with patients?
61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Lowell General Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Lowell General Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Lowell General Hospital profile..
How does Lowell General Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
